About Us
The Lokman Hekim Esnaf Private Hospital opened as a private hospital in 1997 but moved in January 2012 to a new purpose-built building. The new site offers expanded and improved services to Fethiye and the surrounding areas.
The staff of the Foreign Patient Department comprises a Medical Director, a tourism doctor, a manager, an assistant manager and 7 officers. The role of the department is to support and help both inpatients and outpatients in any way needed including translating for doctors and nurses, especially at twice-daily ward rounds, and liaising with foreign insurance companies wherever policies allow a direct claim from the hospital.
The staff of the department are provided by the hospital expressly to assist any non-Turkish patients whether they are on holiday or living locally. English, German and French are spoken.
The department provides a full team and a 24 hour service during the main tourism season from 1 May to 31 October with a reduced team during the rest of the year when the department is staffed during the day but has an emergency call out service for all other times.
Our Hospital
Improvements in our automation systems have been made possible due to the technologic design of the building. This feature has created a structure that allows our patients to receive a more comfortable health service. With this direction in mind all of our patient rooms have been designed to simulate hotel comfort; homely private rooms equipped with spacious en suite bathrooms, television and WIFI.
Our Mıssıon
Our mission at Lokman Hekim Private Health Services is to ensure safety, prestige, patient satisfaction and honesty in all areas. We try to integrate this doctrine within our employees and make our patients feel special by putting their interests above that of the institution. We strive for a high standard of satisfaction for both patients and their relatives throughout diagnosis and treatment. We hope to continue to provide a high quality healthcare service, to both a national and international standard.
Our Vısıon
To maintain satisfaction levels of patient and their relatives in terms of the health services they receive from our institution. In line with the purpose for creating our hospital we wish to make patients feel special at every point of service and continue providing the best quality of care standards.
Our Quality Policy
To be determined in ensuring the satisfaction of the patient and his / her relatives
To be reliable, honest, and respectful whilst providing health services
To provide the patient with economic, rapid diagnosis and treatment services
To detect areas of improvement and implement new applications
Ensuring health and safety practices
To always improve the quality of service and raise standards
To ensure that all employees work with a continuous approach
These applications have been created to provide the necessary support to services and hospital procedures
To provide health service in the awareness of professional ethics and social responsibility
